Course Description: The landscape in dentistry is drastically changing. It is more important than ever to stand out to your patients and create an experience worth sharing. In this course, attendees will explore ways to boost patient satisfaction with simple, easy-to-apply customer service and marketing strategies. Additionally, attendees will explore effective communication and time management techniques for optimal patient satisfaction. With these tools, you will discover exciting ways to radically grow your patient base without breaking the bank.

Objectives
a) Create, implement and measure effectiveness of patient experience initiatives
b) Design, deploy and measure impact of cost-effective marketing campaigns.
c) Learn new skills to effectively communicate treatment planning and increase case acceptance.

CE Credit: 1

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